New Patient Appointments
After you have made a new patient appointment we ask that you print out the new patient packet and have it ready when you come in. If you aren’t able to do this than please arrive 20 min early to fill out your paperwork prior to the appointment.
New patient appointments are the most commonly missed appointments by patients. Often patients are calling multiple places and taking the first available appointment and then once they have establish care they don’t bother to cancel their other appointments, or the appointment was made as part of a discharge plan from a higher level of care and the patient doesn’t follow up, or they made the appointment when they were feeling particularly bad and by the time the appointment time came they are feeling better and no longer want the service. This adds up to a lot of wasted resources that could be used for people who need access. To reduce this issue, the practice requires, the following documents to be submitted within 72 hours of making a new patient appointment. Consent to treat, practice policy agreement and credit card for the file. If the patient does not show for the new patient appointment the no show fee is $150. If we don’t receive the necessary documents we will cancel the appointment on your behalf. The standard late cancel also applies, the patient will be charge a late cancel if they do not cancel 48 business hours prior to appointment.